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Irina Carabella

英国

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Mythaya

Don't buy from here

Don't buy from here. Really bad company. The staff does not speak English properly and they aren't trained on how to write emails to customers. You never know who you're speaking to when you contact them because they never sign their name and take ages to reply. They sent my item to the wrong address, even after I asked them to send it to a certain other address. After my item was delivered to the wrong address, I tried to contact them several times and they replied that there was an error updating the address and sent me a screenshot of their system which is Chinese. Like what? They never even communicated the problem to me and just chose to send it a completely different address which I cannot even get to because of covid restrictions. Plus the address that I sent them is correct, so because of bad staff and a faulty system, I am left without the possibility of even retrieving my items for several more weeks.

2020-12-25