Deception and Disappointment
Rockwell Legal Group can NOT deliver on their contract and will lie over and over again to secure funds from their customers instead of rendering the litigation services they promise to provide. This is a SCAM, do not give ONE CENT to ROCKWELL. I enrolled with only two creditors that were difficult or unwilling to negotiate my annual percentage rate or monthly payments. My credit scores were in the 700s and rarely did I miss any payments. However in February 2018, I needed more knowledgeable representation to negotiate with my creditors and hired Rockwell after discussing the terms and contract with Lucas Schachter. He assured me that the contract was binding, and Rockwell could assist me negotiate or with an attorney should I need one for litigation. Rockwell did settle one of my debts, however the other was never settled and I have little confidence they attempted to negotiate. I had to file my own legal response after receiving a Motion for Judgement from State Court. After several phone calls with representatives especially one of the senior customer service managers ERIC McCRAY, sending documents and emails, Rockwell NEVER assigned an attorney to handle this account. After I paid over $8,000 for this account, they did not move to share any updates or attempted to work on my behalf. Additionally, they did not respond after receiving additional court documents and the creditor was awarded the judgement because of Rockwell’s failure to contact the opposing counsel or respond to court documents as instructed. Rockwell does not have a LEGAL GROUP to serve their clients, only minimally trained customer service personnel and a few young unproductive junior attorneys like Patrick Wilczak. He seems to work harder at taking shirtless pictures of himself to post on Instagram instead of returning email messages. LEGAL should not be a part of the company name. This group is SHADY and DEPLORABLE and take advantage of working Americans who are attempting to solve credit problems. What is worse is they will continue this deception and grossly mislead customers. We must stand up and share with others about Rockwell's scam. In a relentless pursuit I will tell everyone I know who is trying to repair their credit or report to every outlet that ROCKWELL is a complete rip-off.