Ladies DO NOT purchase from this…
Ladies DO NOT purchase from this vendor. They are extremely unprofessional since they are taking customers’ hard earned money and not sending product. I ordered a product on December 19 and this order is still being “processed”.The item hasn’t even shipped and I have not received any update or explanation as to why. At the moment, I still have no idea when this item will ship because the vendor has not responded to my messages. When I purchased my item, I was told on the website that my item was expected to be received by December 31st. I wonder how that is supposed to happen since it is now December 27 and my item hasn’t even shipped out. Based on these other reviews, it seems like this merchandise will be coming from a factory in China. At this point, I just want to receive my item and take my money to their competitors. Iwill likely continue purchasing similar merchandise from the Virgin Hair Fantasy and Big Chop Hair because these vendors ship items within 1 to 2 business days after purchasing and they respond to messages within 48 business hours. Ladies, check out their Instagram pages and websites because they are legit businesses. Thank me later. Since it seems like there’s no official way to reply to this vendor, @hergivenhair please see my response below: I have no record of any of these “5” messages from you in the email associated with my account (inbox, spam, trash, etc.) and I did not see any messages from you on my account on your website. I just updated my account on your website with the requested information. Please contact me directly if you need additional information to ship out my order. Also, please include a legitimate tracking number for this package once sent. Thanks. Oh and ladies let’s hope that the quality of the product I purchased is as good as advertised on their Instagram and website because if not, I will gladly tell the truth.