They have refused to offer me 100%…
They have refused to offer me 100% refund due to COVID when I was due to go in June-September. They keep forcing me postpone it and I paid £2000. I never agreed to postpone. Awful customer service and truly hurtful as I’ve lost a lot of money as a student. Please avoid this company at all costs. They even mentioned they are unable to provide me with the service I paid for to commence in June-September yet are saying they never cancelled. They did though therefore they owe me full money back. They also had a different contract before coronavirus where they said they will refund the full money if they are unable to provide the service and after coronavirus started they sneakily changed the contract and said they will not offer any refund due to war, pandemic etc... A SCAM. I am still trying to get my money back but they are just ignoring me. I don’t know what to do