Kaegreel is a rip off company
These shoes are cheaply made, in fact they are glued rather than stitched. A US size 11/EU 42 was ordered. The shoe was way too small. It measured 10” not 11”. After contacting Kaegreel the reply was “ We are sorry to hear that the shoes did not meet your expectations. According to our return policy, customers are responsible for the return shipping costs to our logistics center”. I understand this response had I ordered the wrong size but in this case the shoes were clearly missized. I sent photos clearly showing the shoe was not a true U.S. 11 and continued to ask for a prepaid mailing label to send them back for a refund. Then they started sending me threatening emails: “ Because you maliciously filed a chargeback with the bank, our lawyers have collected the email content as evidence and have contacted your local police. We have filed a police report. We have also notified your local community, and if necessary, we will cooperate with the National Consumer Protection Association. We hope you can cooperate with our work.” That was when I contacted my credit card and filed a case against these shysters. I wish I had done a search on Kaegreel before ordering from them. I try never to order from an online Chinese company.