Never received product
Never received product. Ordered sep 7th, they provided tracking information. Tracking information never showed movement of the shipment. When I requested updates they told me my package arrived in my city on Oct 1st by screen shot- they never provided a tracking link that I could use. When I requested a refund they replied that my package was signed for on oct 4th and told me to check with my neighbors. I asked for proof of signature, they did not provide proof. More context - no where in their shipping policy does it state they require signature for delivery. I have proof of purchase, my emails and their replies. Poor business practices, deceptive communication, and basically a scam for taking money and not providing a product.