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n mehta

英国

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Stunahome

No shoes, No refund, doggy company.

I ordered a pair of shoes. Payment went into some private PayPal account no relation to Stunahome. Delivery date was more than 15 days from order. Company is meant to be based in 85 Tottenham Court Road London, W1T4TQ. I asked them to cancel the order and provide full refund. I am told it will take more than 30 days for refund. I demanded it be done sooner as I am travelling. They stopped responding. I am still awaiting my full refund. I strongly advise everyone to look into poor customer service and I would not trust them. I believe their main base is in China but have a dummy office in London to fool UK customers. I say be careful in dealing with this company.

2025-05-01