Good price with poor customer service
Generally you will find slightly better price than other site for anime titles, it is great when as long as you won't run into any issue that require you to contact customer service, because customer service is below average. I ran into issue a couple of time, once I got DVDs that highly questionable of being bootleg, the artwork cover on the disc was poorly printed with personal disc label, I reported the issue and they refused to acknowledge my issue being valid. (Even after I bought authentic copy elsewhere to compare with the copy I got from RightStuf.) and another time I bought Blu-ray disc it kept skipping at certain part of the video, they want me to send them screenshot which I did, after a few days later customer accept my request for return but I have to send it back at my own expense even though my return was no fault of my own.