I ordered an adorable keepsake tin and I want a REFUND
I ordered an adorable keepsake tin with a little ginger cat and pillow. What arrived was a cheap hard tiny toy thinly covered in felt, a bigger pillow in a tin. I have pictures, they look NOTHING alike. I contacted them for a refund. They offered 15% refund and keep the item. I wrote back and said I wanted a FULL refund and it was very poor quality and their site offers 90 day FULL refund. I attached a copy of the refund. They wrote back and offered 50% refund and keep the item, because shipping is expensive. I paid $34.99, $5.99 of which was shipping. RIP OFF! I paid through Paypal, so I am disputing it there. We'll see what happens. Cheap junk! Customer service is at least speedy, even though they didn't agree with me. Delivery was ok, even from China. They made a lot of money for junk. Buyer Beware!