Misleading and poor communication
This company refused to refund me despite the item I ordered being out of stock. Instead they insisted that I choose another item. In several emails I restated that I was requesting refund, which they chose to ignore. I made several communication attempts before they obliged. This was unnecessary, and I was very clear about refund from the beginning. I ordered an additional item, Men's Lapel Leather Biker Jacket, which states it is made from leather in the website. On receipt of the item I note that it is indeed made from polyurethane and polyester. No mention of leather. I am very disappointed in this company and won’t be dealing with them again.