Bad Service and not hospitable costumer service
I tried to cancel my order but i dont know how because it is my first time, the status of my order are for preparing process but due to system error, the system didnt cancel my order even i tried many times, then i contact an robot costumer service and the robot say he cannot cancel my order since it already shipped. To my surprise i see that the status change to preparing to shipped (the interval of status from preparing to shippedis just an hour), now i can't cancel my order. I tried to call an costumer agent but he also said that he cant cancel my order and they will remarks it as refused. Now it is my fault because i refused to accept the item. Amazing Costumer Agent, they didnt even try to understand what happened. It is a system error on your side. I tried to cancel it thrice when its on preparing status but the system didnt allow me.