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Polina R

希腊

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Piktochart

Great App, Responsive & Restorative Customer Service

Even though my relationship with Piktochart has been a bit of a rollercoaster, the flavour left is very positive. After a bad start with customer service, they were finally very fast to correct a technical issue with power point downloads, take ownership of the problem, offer a refund and compensation for the trouble I went through. The app is probably the most user friendly, easy to learn and fun app I have seen in years of creating presentations. I would give it a 5 star if customer service was more proactive.

2025-04-23