Dishonest and unprofessional
Dishonest and unprofessional. I did not receive the services I contracted for. My movers were close to five hours late, unprofessional, and did not bring packing materials. They also did not disassemble or assemble any furniture. They were nir expierences movers and less people arrived than what I contracted for, then they drove into my retaining wall damaging it, damaged the home I was moving into and were unnecessarily careless with my belongings, dropping and slamming down items in frustration. The guys that showed up at the end to help out their friend then spent the whole time complaining and cursing. After I raised these issues Bellhop agreed to refund me but never processed the refunds. The billing is so messed up they erroneously charged me extra fees. The billing issues are so bad that their online portal shows a balance due to me for over $3,000 Awful company; awful results. You are better off finding someone on Craigslist, and it would be a better less stress inducing experience.