If I can
If I can, I would have left a zero star.... can’t believe there is so many people with bad experience! This is the first time I ever think there is a need to leave a review. So people doesn’t fall for it ever! So I bought just one soft toy that weighs 450g from Amazon Japan. I was shocked that I was charged with a shipping fee of $111 for one one small soft toy. The worse of all was that in the system it stated that my item weighs 6.6kg! Can you believe it?! How good they are at claiming the item is charge “volumetric weight”! Wow! And I told them that I’ve bought the exact same item from eBay Japan. I was only charged $15 usd for the postage. Zzzz..... can you see how much they are overcharging for the shipping..... I have bought from China Taobao many times over the years! I bought 20 items without ever being charge more than $30! No such things ever that they charge volumetric weight! My items was bulky like a big rock... then when I called into their customer service hotline. I called them 8 times! Because they wasn’t clear with their work! I was told that I can request for a repackaging. First Lady was telling me she would make the request for me... then she called me to say that I will need to apply it online on my own... then I realized there is no such options online for me to request for repackaging. Then when I called again for help... I was told that the request can only be done through phone call...! Then after holding the line for a short while. I was told again that I should apply online! Omg! This is driving me crazy. First is the drama from the shipping fee and the crazy increase of weight! Then is the drama with the customer service. Thanks for ruining my day! Say goodbye to my favorite toy! :’(