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Jamie B

美国

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Nu Image Medical

Completely deceitful and fraudulent…

Completely deceitful and fraudulent company. I placed an order on April 24th which shipped the 26th knowing it was a monthly subscription. I havent even opened my first order so on May 20th logged in to make sure it was not auto renewed and pushed the next shipment date to July, a full 6 days before a monthly order should be renewed. 2 hours later I received an email stating that my order had shipped. A week early and with absolutely no communication reminding me of the upcoming auto renewal or confirmation that it was processed, just that they sent out product. The Customer Service Manager was extremely rude and dismissive of their obvious error and deceptive practices. It's ironic that they promote ratings on a site called trust pilot because I honestly don't see how anyone can trust their products or the business based on what I experienced from them today. Also trustpilot made me change information in this review to keep it up.

2022-05-20有帮助 2