Their "professional" tutors are college students
I was assured that they could match me with a tutor with professional experience in elementary education. I specifically asked for no college students. They assured me that their tutors have an average of 5-10 yrs of professional experience. I was assured that if the first two tutors don't work out, I could get a refund. The first tutor they sent me was a college student with no professional experience. I rejected them, finding out they were an undergraduate college student when they said they weren't sure what their class schedule was yet, so couldn't commit to times. I asked for a new tutor, complaining that my request had been ignored. They now say that they have "a few" college students, but that most of their tutors are professional. They matched me again. Another college student with no professional experience. I asked for my refund. They refused. Out $1350. If you are actually interested in finding a long term private tutor, DO NOT use HeyTutor.