Less than two weeks!
Ordered my first printer directly from them no it arrived in just a few weeks. Everything was well packaged and the assembly was straight forward and easy. My Ender 5 Pro is a work horse. After I had it for a few months, I ordered an ender 3 V2 and had even better experience with that. Any time I have had a question I can message them through Facebook and get a response within a few days if not sooner.