Misleading advertising, laughable customer service
Negligent, misleading advertising, and no remedy. I purchased an eBook for En Avant, beginner French, which is a 3-semester book. The price listed is 106.66 for the eBook, but is does NOT say that it is only for ONE semester. Who takes one semester of French? It gives you the option in smaller print below to purchase lifetime access for $5 more, which I didn't take, because I assumed that the regular access I bought actually allowed me the time to use the full book, which it does not. I called them and they blew me off, telling me it was my fault for not surmising that I only purchased one semester's worth of license. Now I've got to make the whole purchase again. Congrats guys, this was my first semester, but I'll be going out of my way to avoid purchasing through you for the next 4 years. I hope it was worth it.