Missing parts
I ordered a Quictent mini greenhouse this past July but did not open the package until November as I wasn't ready to use the greenhouse. Unfortunately the package was missing two of the frame pieces for the roof of the greenhouse. I notified the seller/shipper and was contacted immediately and given the necessary information in order to submit my claim for the missing parts. Joy contacted me from Quictent and guided me through the process and ultimately I received the parts in a very timely matter. Joy performed her job perfectly and professionally in order to make it all happen. Would recommend Quictent due to my very good experience with them and especially Joy.