If I could give less than 1
If I could give less than 1, I would. First issue was the false advertising of shipping in 2-5 business days from the USA. 2 days later I got my shipping notice and found out that my order was shipping from CHINA. I finally received my order a month later. Upon unpacking the disassembled pieces, I found numerous pieces that were bent and dented. Once I got it together I realized I received a 5 tier cabinet despite ordering the 6 tier upgrade and had a door handle and door stopper missing. The 2nd cabinet I found the same 5 tier cabinet not the 6 tier upgrade that I ordered. This one was scrapped up and dented too but not to the extent of the first one. Again I contacted customer service telling them about the damage, missing pieces and getting the wrong cabinets. I asked them to, at the least, refund the difference and send me the missing pieces. The response I got was unbelievable. I was mistaken that I did get the right cabinet and that the 6 tier upgrade only had 5 tiers and not 6 despite sending me a picture of the cabinet I was supposed to receive. I could buy a handle locally and they would refund me 10$. No mention of the receipt of damaged cabinets despite my sending them numerous photo evidence of the extensive damage. I will be contacting the BBB and Attorney Generals Office to file complaints. These cabinets are expensive POS.