Terrible integration with CrazyDomains
Terrible integration with CrazyDomains. You get sitebeat for free for three months, then auto-renew is set to on. Only problem is you change auto-renew to 'off' and you still get debited! Support tells me it is "probably a bug". They weren't overly keen to refund me but they refunded my latest bill, but not the one three months ago because it was "too late". Second problem - there's nowhere to cancel your sitebeat subscription! Just a link to 'upgrade'. Support says we can contact them and they can cancel the subscription. Why would I want to sit on support chat for 30 minutes for something I never wanted? This whole process is extremely poor, border line deceptive. UPDATE: Crazy Domains support (Rose) contacted me and took action quickly - I was refunded the other bill from three months ago and action is clearly be taken now. Although the investigation made me realise I actually originally raised these issues back in July (and had forgotten)! Hopefully CD resolve all the issues as promised and others won't be in this situation.