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Martin Tran

美国

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Missord

Only buy if you won't need to return!

I purchased a dress in two sizes to try them for an event, thinking that I would return one. I ended up needing to return both. Wow, what a terrible return experience. After I requested a return, they tried to deter me from returns twice, first trying to get me to keep my dresses and choose other dresses to exchange for "only extra $90." Second, they tried to offer me a 20% refund to "skip the return hassle." I think they know their return process is bad. The instructions were very specific - I could only ship via USPS and needed to provide an international tracking number, so it was also very expensive. It cost $94, which was the cost of one dress! Not worth it. I had no idea it would cost that much and I definitely regretted buying from them.

2024-07-22