Matter was resolved with a refund
Never was told how l could return it. Have been issued a refund now and as a gesture of good will told you keep the ring. Previously -Want to send back as not happy with resin coating. Now trying to get me to buy another one at 50% off, or buy a different one. Lots of updates whilst ring was in transit. And arrived in good time. Sadly communication now has failed when trying to make contact as l wish to return the ring, due to not liking the resin coating. 3 days since l reached out to them and 3 X emails sent. All they reply back with is why not buy another one. Have repeatedly asked for returns process but Emily who replies does not advise how.