Poor customer service
Edit: I invite any consumer to look up a 1989 Chrysler TC by Maserati on their site and click the "top with window" tab. The information on that screen tells you the options for buying and what you will receive from them. Aside from the misleading website, why was I not informed of this when I received a response to my email? I was simply just told to call. Unfortunately, I didn’t get the chance to experience the customer service that other individuals who have reviewed them have. Their website states that I can order a specific section of the convertible top for my car, as it’s in two pieces. I sent an email requesting an estimate on the cost of replacing just the window section of my top. I was given the phone number and told to call in for a quote when I called in for a quote. I was told that the tops are not sold separately and that they are only sold as one and it was gonna cost over $1000. Their website is incorrectly stating that you can purchase something one way but then you’re told something the exact opposite and they won’t honor. Which leads me to question whether they are a good company to work with at all.