I want to start this off by saying I…
I want to start this off by saying I never write reviews. I feel like I am being robbed by this company. So far they have not saved me anytime. When I originally signed up I thought the charge included the Government fee but, it does not. I have some questions on the process. I tried calling them and they said to call back during business hours but, they don't even say what the business hours are. I messaged them through the "portal" they made me sign up for and haven't heard a response in over 24 hours. I'm nervous as hell I will not be getting my passport on time after what I have dealt with so far and reading some of the other reviews on here. I will update this post once I get my passport and let you all know the outcome.