Product doesn't work and support is TERRIBLE
I bought this for a MacBook and was going to get screen captures for my Android tablet. It DOES NOT WORK. The app opens in landscape and the image from the Adroid in Portrait shrinking it so that the image is not usable. I opened a ticket about 18 months ago and they still haven't fixed it. Asked customer service for an update and they said they will have to make a decision as to whether to fix it or not sometime in the future. They had already agreed to fix it and are now stepping back on that promise. Worst customer service I have ever seen in any capacity.