Terrible Product. Seek Refund Through PayPal or Credit Card
I ordered a toy for my daughter off of this site and it was terrible, badly made and completely unsuitable for the age group it was advertised for. I complained and wanted a refund in exchange for returning the toy, I was told I could not return the item and could have 50% of my money back. I replied saying this was unacceptable, and despite this and a further email sent by me I recieved no response. Luckily, I paid with PayPal so made an official request for a refund through PayPal explaining that refusing to refund online purchases was illegal, and the company suddenly were very keen to give my money back. I suggest anyone who paid with PayPal or their credit card go through them for a refund.