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Mat Koenig

美国

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Sizeglasses

I definitely do not recommend

I’ve tried to order glasses from them twice now and had issues with both orders. The first order I did was for a gorgeous set of men’s glasses that will fit my big head. I ordered progressive lenses and everything should’ve worked flawlessly. Days later, I get an email from them saying that there’s an issue and they cannot do the lenses in those frames, even though their website totally said they could, so they refunded my order, which took yet another few days. So I wanted the frames bad enough that I ordered them again for nearly $100. This time I just ordered the frames and I planned on paying my local eye doctor to put lenses in them. I ordered them on August 30th. It is now September 12, and I was told six days ago that they would expedite my shipping in two days. Well, six days later, no more emails, no communication, and no frames. As a matter of fact, with the tracking number they gave me, it shows that they have not even been shipped yet. This is absurd. I would highly recommend staying away from this company since they don’t fulfill orders, they don’t respond in a timely manner, and they don’t communicate honestly. Looks like I’ll be getting yet another refund and starting the entire process over again. Highly disappointed.

2026-09-12