Misleading and slow
This website is misleading. Despite initial impressions, this is not a UK website, it is not UK stock, and they are not a UK company - something I found out all too late. I ordered an item on 9th January 2025. I messaged them via their website's live chat at 10:19am on 14th January as I hadn't heard anything. They didn't reply until 07:59am the 15th, but I did get a dispatch notification email at 11:10am on the 14th. I have to wonder if my message prompted them to act. The tracking info made my heart sink though, Yun Express, based in China, and not expected to arrive until 8th February, almost a month to the day from when I ordered. That was not what I expected and, had I known, I would have shopped elsewhere. The website's address is uk.whatgeek.com, all prices are shown in £ GBP, and it says, "Free shipping in the UK only" on the product page. All of this would lead you to reasonably assume that this is a UK company with stock located in the UK, and I suspect they do that on purpose. Now, there is one red flag. It says shipping takes 5 to 15 working days (at checkout only, by the way, you won't find that mentioned at all on the product page). Even this is misleading, as 15 working days from 9th January would be 30th January. My package is expected by 8th February, 21 working days after the order date. Had I known the truth, I wouldn't have ordered from this company. I would have paid the extra £10 or so from other sellers who are actually in the UK, and I would have - and be enjoying - my device by now. This experience so far has me wondering if I'll even receive what I ordered, let alone a working unit. I guess I'll find out next month. Right now, I fear I've potentially been scammed, and I'll receive a brick or something other than what I ordered given their conduct so far.