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Edwin Ang

新加坡

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Vpost

Very poor customer service

Very poor customer service. I have decided to ship my belongings in my apartment back from US due to COVID-19. As I hired a mover to pack my stuff, some partially dangerous goods were packed inside my luggage. I gave repeated instructions to vPost via the chat function (Mohit, Anand and Shashank) to dispose these items. But after 3 weeks, the items have still yet been disposed and I receive the same emails from vPost to contact their customer service.

2021-02-15