Bought an emergency solar power…
Bought an emergency solar power generator. It showed up with a certain amount of charge, I plugged it in a topped it off, then put it in my closet, you know for emergencies. It sat for about 6 months. When I pulled it out to actually use it the battery was dead. I tried to charge it and it would not charge. I was told through customer service that I need to plug it in every 3 or 4 months… why is it sold as an emergency preparedness item if when you need it, it is dead?!? Called customer service. They tried to blame its malfunctioning on me… because I didn’t perform “regular maintenance”. Was sent information and shipping labels to send it back. Surprise, surprise. The information that I was to give FedEx was useless. The labels were garbage. This company is trash! I received a free solar lantern that I gave my 6 year old daughter and it stopped working with 5 minutes. Tried to charge it… nope. Bought the “Faraday bag” and it wouldn’t stop my phone from receiving calls or texts. So that was also junk. Do not use this company!