Well
Well , it took me more then a year to seat and to write a review about this company .... first of all - we were since beginning advised not to book a new hotel Sofitel which was in the same center where furniture is ... in Louver The manager who was working with us name was Rahim .... since the first day I was feeling there is something fishy .. and one of my friend who study in China was accompany me all trough the 6 days .... first day we were bought to Louver where prices are crazy .... and it is nonsense to purchase Italian branded furniture in China with prices higher then in Europe ! After that we were bought to a sh.t place with cheap and not nice furniture .. Next day we went to office and complaint to the boss and manager Alena - they promised to bring us to a Factory suppliers next day etc ... we were bought to kind of Factory supplier where furniture was looking better , with better prices but still I cannot say it was cheap ... I had no choice as I leave on an island where choice is very limited ... and nothing available locally ... end of the day - we started to purchase ... and one of the last days - when we were purchasing souvenirs - the manager who accompany us was simply negotiating for 30% commission !!!! Yes 30% not less ... I am afraid to imagine how much they get from furniture purchase ... Finally - our purchase was done in June 2019 .. I received container with Furniture in Feb 2020 just before the boarders were closed worldwide ... And this was a total disaster!! For what this company charge money - honestly they are cheating on the clients .... making at least 20-30% kick backs from the shops ... and not making anything for you !!! They simply don’t care ... The manager who look after our file was fired ... any way he was a total disaster .... they give a new manager who suppose to check the quality .... The container came to Mauritius without airway bill !!! They simply loaded container on the ship going to Mauritius , they don’t feel any paper , NOT even a proper packing list !!!! Hopefully I was in touch with some suppliers and requested them to send packing list at least to understand what is where and in what boxes !!!! When the containers ( we had 2 containers) arrived / they don’t arrange documents correctly and to remove the container I was forced to give a 5000 Euro deposit to shipping company which they refunded after we refund empty container ( it took at least 1 month to get money back ) I am not writing how many difficulties we had with custom to remove the container and arrange all formalities .... there was 1 sofa which wasn’t done well and not correct color... and this was learned just before container suppose to leave ( Globus had at least 6 month to check it !!!! But they waited till last moment !!!) ... so I ask not to wait and to remake it and we will ship this item with another goods my family was bringing ... Some month later they ship the sofa .. and with sofa another 2 beds .. which I never was informed wasn’t shipped and due to we don’t had a proper packing list to understand if we received everything was not possible .... Finally , when I contacted same suppliers i purchase furniture from , as a company and requested whole seller price - the price was less then half for what we paid .... On another note same product on Ali Baba can be purchased with half price !!!! Kitchen , sofas , tables , garden furniture , anything you need and at a fare price !!!! Oh yes ... I forget to say even Carpets , Bed mattresses - they cheat on everything !!!! On top of this - they don’t check the quality ... they might check color .... but for example we received a cabinet with glass doors bigger then cabinet and the doors were not able to close ... The bath room furniture counter top had issues ... and much more .... we received the tv cabinet without the legs !!!! I highly don’t recommend to use any company as such ..Don’t use agent !!!! The best way - find a good logistic company who can pick up the goods for you , pay them to send you photo and video of product before loading into container .... go yourself to all those furniture market , but before that - go on Ali baba - check the price range well and make sure no one still you !!!! This agencies are cheating.... and on top of charging for their “services” they also will make sure to get a huge and non reasonable kick back from everything you will buy .... All managers in shops speak good English ... if you previously make market search , check prices on Ali baba with whole sellers - after that they want be able to cheat you ! The way they use to cheat with all clients they have . Be careful all agents have same system if work! Don’t trust anyone !!! Trust only to yourself ! If ever - you still choose to have an agent - make sure you have done a market search before going to China ! Those clients who stay in Europe and Russia - I think have better choice and prices in home countr