Terrible customer service
Terrible customer service! We received a call from them telling us our system had faulted so tried calling back and the message said call back during regular business hours. What happened to 24/7 coverage that we pay for and if someone wants to break into our home guess they can do so as long as it’s not during regular business hours do you think. Customers for 15 years and the techs are great but try to get someone on the phone is impossible and this is a repetitive result. With all the competition available these days guess I’m going to have to research and make a change because this certainly isn’t what is necessary to cover and protect our home!