Chat box is a scam
When I received my Black & Decker dustbuster swivel I took it out of the box and put it on the charger and the light was blue I charged it for over 24 hours and the whole time the light was blue I took it off the charger tried to use it and it didn't even last for 10 minutes so I contacted Black & Decker and I used the chat box and she I told her the problem and she asked me if I wanted to talk to a tech and I said yes and she asked me for my credit card number information and I don't understand that and then I talk to a customer service rep and he was not able to tell me why it was blue he continued to say that it needed a new charge it needed to be charged for 24 hours which it was I think that when you charge it should be red so I am returning this