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NTUC FairPrice

Received wrong order

Received wrong order. Delivery guy just took photo of tied up carrier bags and disappeared before customer could check items. Already submitted a missing items webform to address this issue. But 4 days on, still no resolution or update. Called their helpline, wasn't even able to speak to any real person. Being put in a loop of online customer service form submission routine. It's a joke. If, by any luck, any fairprice management do happened to see this review, it is time to realise the whole delivery system need urgent improvements, to reduce your volume of complaints. You can start with the investigation of my order no. 226458059.

2025-07-12有帮助 1