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Bob Foss

美国

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Hikvision

Poor Quality Uneven Performance

Three times my company who did an excellent job installing my alarm and home theatre system came out to try to fix this Hikivision home security system they installed. It is the only app on my computer that never works well or consistently. Often only some of the five cameras work. Sometimes you can't log in. I can't afford an expensive service call everytime it acts up, so I'll just keep the cameras there as they might be a deterrent. It is a shame as they were not cheap. I even paid after the first year for a new receiving unit which they said was better and didn't help. Maybe another service call would help but I hate to sink more money into this if it will act up again.

2022-02-07