Customer service is a joke
Customer service is a joke. They tell you to email because when you call they can't staff their service. I have emailed them twice at their info email address and once to warranty during this week and NO RESPONSE. I have a Venture 1.0 OWB Flex RH holster that has cracked. Can't get a lifetime warranty response if they don't respond. As a law enforcement official the product shouldn't crack and not responding in a matter of five days is unacceptable.