Just don't.
It's been over 2 weeks since my credit card was charged. I've contacted them 2x and the only answer I get is that it's been moved to the priority line. Last week, I was told it was ready for shipping. I've been trying to check the tracking, but, surprise!, the link doesn't work. I ordered this in plenty of time for Christmas (according to their website), but I have no idea if it's going to make it in time since I CAN'T TRACK IT and customer service is worthless. If it doesn't arrive in time, I'll dispute the charge with my credit card company.