I received my scooter and had a problem opening it and no follow through with request for help
I received my scooter and had a difficult time opening it because a piece was jammed and over extended making it impossible..a tech was suppose to call me back..never did.. left several messages with no response to salesperson. I finally got the situation corrected and the chair is working fine now but a little guidance would have gone a long way (and it wasn't operator error since numerous people tried to resolve the issue)