Terrible company
Terrible company, don't use them! A pannier rack for my bike arrived with several pieces missing. Pieces that were sent don't fit together. They are procrastinating. I have asked for a refund, they are telling me they will send the rest of the parts when their suppliers are open. I've told them several times that I don't want more pieces sent, but I do want a refund. This still hasn't been resolved. Their understanding of English is very poor, so communication is difficult, to say the least. AVOID!