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Avi Gilor

美国

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Transparent Labs

I really wanted to love this company

I really wanted to love this company. The variety pack tasted great, the protein mixed very easily, and I had no complaints about the product itself. Unfortunately, everything else has been a mess. I waited weeks for my order, and when it finally arrived, they sent me the wrong item. I emailed customer service, waited several days for a response, and was told they would send a replacement. Now, a month after my original order, I still don't have what I actually ordered. What makes it worse is that after reading other reviews here, I found more than one person describing the same or a very similar experience, so obviously I'm not an isolated case. It's really disappointing because I actually like the product, but good protein doesn't make up for terrible shipping and customer service. Given this experience, I don't think I'm willing to take the risk of ordering from this company again.

2026-08-13