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Anita

加拿大

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Holapick

Surprised to receive good customer service with cancelled order

I placed an order for 4 women's tops, and then saw the reviews on this site; I promptly sent an email requesting cancellation of my order. I received an answer within 2 days, requesting a reason for the cancellation. I replied with my reason (unsure whether the sizes would be accurate, and stating that the reviews on their website did not correspond with customer reviews elsewhere). They issued a refund within the next day or so. All in all, I would say they offered good customer service.

2021-03-01