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Hannah Fuentes Castro

美国

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TextbookX

WORST CUSTOMER SERVICE EVER

WORST CUSTOMER SERVICE EVER! They do not listen to what you are saying and don't try to solve the problem properly, all they say is we'll email you once I look into it more. I have never been so mad with any service ever. I buy a book never received it after 3 months, then my class is almost half over. I call to cancel it multiple times so I can get my money back. They then send me the book when I said I don't need it anymore. Now I have to pay for shipping back to them and wait even longer for my $250 refund. I WILL NEVER BUY A BOOK FROM THEM AGAIN.

2021-03-03