Dissatisfied
I can’t really give a final score since I have yet to receive my product. I will say the correspondence has been responsive and very polite, but not accurate. Placed orders on 1/5 with an expected 15-20 business day shipping. On 2/1 I was offered an apology, 2/15 was part of a mass email that mine and 60 others were coming on the next train, and it’s 3/3 and still nothing. Also I paid up front. At this point im going to be looking at my refund options. Update. 3/9 and all pieces of my order have arrived in good order. I have updated my score from 2-4 stars. The communications were great but unfortunately it still came about 40 days after promised.