Great customer support
Made an online order and it shipped quickly and arrived intact. The product had a faulty piece (no fault of the seller, as they're not the manufacturer), so I contacted their customer support via email. They walked me through possible solutions, and when it was determined that the piece was actually defective, they sent me replacement parts completely free of charge, despite it not being their responsibility. The person I was speaking with was super friendly, and their customer support definitely earned a reoccurring customer. Highly recommended!