Would give zero or negative if i could
Would give zero or negative if i could. I order a 300 saber from them, saber look amazing, but upon arrival and trying it iut found it was was not completely tighten. During checking i felt the handle twist and a felt like some inside pop. Took the section off and found the battery connector got damage due to it not being tight. Contacted after several emails got a return label and was told it be exchanged quickly. Time table, bought i. Sept, did not receive till Late Oct, returned in Nov, and yet to get a refund or a replacement and now we are in 2025. Customer service just keeps saying we have it out by the end of the week, think i am up to ten messge like that so far.