SOSoftsfeel★★★★★
The sneakers were cheaply made
The sneakers were cheaply made. The sizes are not what they say they are. I had ordered a wide size and not only were they super narrow, they were almost a full size smaller than I ordered. The soles had no traction to them. Reached out to the company about a refund and was only able to get part of the money back. They offered for me to ship them back at my cause which would have caused more than what the actual shoes cost to purchase due to going through customs. I would not waste my time or money
2025-02-25
FLFlycurvy★★★★★
Terrible Customer service
I placed an order for one top on October 30th, 2023. Automatically I got a response that they received the order and it would be shipped ASAP, they also took money out of my PayPal account immediately. Fast forward to November 19th, I sent an email wanting to know why I had not received any information about my order or a tracking number and I received an email back overnight, apologizing and then saying it would take 10 to 20 days to ship, which is normal shipping time. I then proceeded to tell them if 10 to 20 days was the normal shipping time I should have received it by November 20th. It was on November 19th when I got the first tracking number which tells me they were going to take my money and not do anything about shipping my item. I sent them an email back telling them that it is poor customer service and I understand because it's coming from a distance the 10 to 20 days but now I will be lucky if it arrives before Christmas, and it was a Christmas top. They offered to send me a $5 coupon. Seriously, the top was $30. I will never use this company again as I feel like if I would not have emailed them, they would have kept the money and not have shipped the item. They falsely advertise.
2023-11-21
