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Brian

美国

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laxride.net

Would rather walk than use this.

Made a mistake in booking tried to fix it immediately by calling the number which says that you cant call their phone number and give you a number to text. All communications are done through text. I ended up being charged more to fix my destination error. Was then directed to a different website to make a purchase for "$20 tip" before my changes could be made. Then come time for pick up scheduled at 2pm no ride shows up. So I text the number back at 2:15 asking where my ride is. I get a "Please hold while we get car info". Now we are more than 30 minutes late before I get the ride info saying he is 12 minutes out. Then he gets lost making it yet another 15 minutes on top. Driver was friendly but had no sense of urgency even though we left almost an hour late. And then we had to stop to fill a low tire. We went to THREE different gas stations to look for free air. Meanwhile once again I am already late to catch a flight. And on top of all that its really just an Uber driver that is dispatched for you through a third party. So just save yourself the run around and book an uber yourself. Save time, money and get better communication. I would not recommend this ride company

2021-03-10