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Ann Dunn

英国

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BeautifulHalo

Brilliant Customer Service

*updated review* I initially gave this company 1star (see below) but following very helpful communication from their customer service I am giving them 5 stars for their service. If I could give a zero I would. Ordered something & was sent a completely inferior item. To be fair they emailed directly back to me regarding complaint. Offered to give me 35% refund & keep item or return item for full refund but I would have to pay postage. Was quoted £17 to return small package by Royal Mail tracked. So the better of the 2 options was to get 35% refund. Ended up spending a lot of my hard earned money on a useless item that is only fit for bin 😡

2022-10-26