STEER CLEAR...Been in this program for about 2 years…
Been in this program for about 2 years and have paid over 6,000 in fees that is 43% of the money I have been paying them over the course of the time I have been in this program. They didn't notify me of a settlement and I missed the opportunity and when I questioned them on it they took 3 months to try to resolve and they resolved it by paying $15 a month and charging me $12 per check they send to a debtor. They charge a monthly fee for everything they settle. They charge a 20% fee for everything they settle to pay half of the money you send them a month in ridiculous fees. STEER clear of them put the money in your own account and negotiate it yourself you will get out of debt and not pay any fees UPdated 4/14/2021 i have repeated asked for a detailed accounting of the settlements and payments on my account and they have not sent me anything showing what the accounts that were settle for the total fees and how they were calculated and the total payment fees per settled account and how it was calculated. When I canceled they told me I was getting a full refund of the money in my account which was about 1100 dollars and they took it all claiming it was a settlement fee but didn't tell me I had to call. I found it odd that when I asked if there were any outstanding fees when I canceled they said no and I would get a full refund and then when they needed to issue the refund the settlement about just so happen to equal the exact dollar and cents left in my account but they did not say what accounts what settlement amounts or anything. AGAIN DO NOT USE THEM!!!! I have been asking for a detailed accounting of my payouts and fees since last year to no avail.